Telephone Calls

Inmates may not receive incoming phone calls. Absent any administrative reasons or disciplinary restrictions, an inmate is free to place phone calls daily at select times. Inmates may place a collect phone call, provided the recipient has established an account through the agency’s service provider.

Telephone service is provided by Global Tel Link, Inc and the current rate for a phone call is .12 cents per minute. The rates charged are regulated by the Federal Communication Commission (FCC) and approved by the Georgia Public Service Commission.

To establish an account, or if you believe that your telephone bill contains an error, or if a block has been placed on your phone due to billing issues, call GTL Advance Pay at (800) 483-8314 or call GTL Billing Customer Service at 1-877-650-4249 . If you are receiving unwanted calls from an inmate, you may request a block on your number by calling the Inmate Telephone Coordinator at the facility at (770) 528-8975, Monday through Friday, from 8:00 A.M. to 5:00 P.M.

If you believe that your telephone bill contains an error or if a block has been placed on your phone due to billing issues, call GTL Advance Pay at (800) 483-8314. If you are receiving unwanted calls from an inmate, you may request a block on your number by calling the Inmate Telephone Coordinator at the jail, Monday through Friday, during the hours of 8:00 A.M. to 5:00 P.M. The telephone number is (770) 528-8975. After normal business hours ask to speak with supervisor on duty at (770) 499-4200.